Frequently Asked Questions

How Do I Track My Order?

If your shipment qualifies for tracking, you will be provided with a tracking code once your shipment has been picked up by the courier. You can check the status of the shipment in My Account page or Track My Order page.

Do I Need A Account To Place Order?

You do not need to create an account to place and order with us. However, it is preferable to create an account to make checkout easier for you when you order again.

Do you accept returns/exchanges?

If your shipment qualifies for tracking, you will be provided with a tracking code once your shipment has been picked up by the courier. You can check the status of the shipment in My Account page or Track My Order page.

To where do you ship? How long does it take you to process an order before it is dispatched?

You do not need to create an account to place and order with us. However, it is preferable to create an account to make checkout easier for you when you order again.